I have paid my final invoice. When will you ship my package?

Thank you for paying the final invoice.

Express packages

If you paid for express shipping like EMS or DHL, your package will usually ship the same business day. The cut off for same day shipping is usually 12pm Japan time.

Non express packages

If you paid for a non express service like SAL or sea post etc, then we will ship them on business days where we have EMS packages to send.

Tracking numbers

All packages that we ship come with online tracking. We will send you the tracking number once we have prepared the shipping documents. We will notify you of when we will ship your package in the email that contains your tracking number.

Please note: If you paid in AUD in to our Australian bank account or your PayPal payment was an eCheck, then we will only send once your payment has cleared in to our account. There may also be delays in shipping due to natural disasters like typhoons or earthquakes etc.

If you have any questions, please contact us.