Frequently Asked Questions

Buying

Unfortunately, we do not offer this service. The first reason being is that we keep track of all incoming items in our database. If we receive items that are not listed in there, it can be impossible to track down who the item belongs to. As you can imagine, that can take a lot of time on our end, as well as leading to customers being unhappy. That is the last thing we want so that is the main reason why we do not offer this service.

Another reason for not offering this service is that we need to make sure we can actually send the items that we receive in our warehouse. If items are ordered that cannot be sent, for example something that is a fire hazard, then it makes it difficult for both us and the customer. Just like the reason above, we do not want unhappy customers.

The last reason is because we track each item that comes in, we can know how much space we need to have free in our warehouse. As you would probably know, Japan is extremely limited on space, so if we don’t know what is incoming, we may receive an overload of items and may not be able to store them all safely.

Please feel free to contact us with any questions you have.

Category: Buying

Yes, we can order almost anything from any shop in Japan. If the company has an online shop, then we can order from there and have it delivered to our warehouse.

Does this include items outside of Yahoo?

It sure does!

How do I order from outside of Yahoo?

Please contact us and we will assist you with that order. We recommend you send us the link to the item you are after, as well as where you are located so we can give you a shipping estimate at the same time.

Category: Buying
Tags: buy, order