Frequently Asked Questions

Auctions

If your return is about an item damaged in transit

Please see this question.

If your return is not about an item damaged in transit

Unfortunately, it is not possible for us to accept returns. We are a freight forwarder so we are not the seller of any of the items won on Yahoo Auctions. We receive the items you win, we pack them, and then we forward them on to you.

Furthermore, sellers on Yahoo Auctions almost never accept returns. That means that even if you return the item to us, we cannot return it to the seller. As we have paid the seller on your behalf using the funds you sent through to us, if we were to refund you, we would be at a huge loss.

These are the risks when bidding on Yahoo Auctions so please take them in to account when placing bids on Yahoo Auctions through our service.

If you have any questions, please feel free to contact us.

 

 

Category: Auctions

As Yahoo does not allow cancellation of bids on any auctions, we cannot accept any bid cancellations either, as you are bidding on live auctions with our Yahoo accounts. Once the bid is placed it is final.

One option that is available is to reduce your maximum bid and hope you are outbid. If you would like to do that, please contact us. If you still win the auction after reducing your maximum bid, you will still be charged for the auction and will need to pay shipping costs and our service fee.

Category: Auctions